Support Services

Our Total Client Care Teams wrote the book on going the extra mile. These well-trained groups respond eagerly and quickly to assist you, no matter how complex or urgent your request. Our customer support and boarding specialists can bring new merchants live, make changes to existing merchant accounts and deliver new products to keep your program competitive. You can also count on reliable, front-line service from our experienced POS Help Desk team, which is available 24/7 by calling our toll-free hotline. Plus our quality account management team make providing exceptional, personal customer service their top priority.

Online Support

AcceleCash Business Services provides exceptional online management tools. Relax — the only complex aspect to our processing programs is the state-of-the-art technology we use. High-speed network connections give you online access to management and merchant information 24 hours a day, seven days a week. Our web-based tools enable you to just point, click and conduct business at your own convenience. You can view transaction, batch, settlement, chargeback and residual details; print reports; submit merchant applications; perform terminal setup and change requests; and order supplies via the Internet. Our safe, secure data links help you to be at your most productive and effective.

Total Client Care

We understand that your job isn't nine-to-five, so our support is available around the clock. We provide online tools that allows you to manage your program when and where it's convenient. Our Help Desk team can answer your terminal questions day or night, and our customer service team puts the solutions you need right at your fingertips.